Due to hygiene reasons, all Odo Lashes are non-refundable and non-exchangeable.

Please allow up to 3 working days for your order to be processed. You will be notified when your order has been shipped. Once it has been shipped please allow up to 3 working days for the delivery of your item(s).

All orders are shipped via Hermes or Royal Mail Signed For service, as such all items should be received within 5 working days. All items will be dispatched within 2 working days when orders are made before Wednesdays 9am. If orders are received after 9am on Wednesdays, your item/s will be dispatched on Saturdays.