COMMON QUERIES

You Asked, We Answered

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

​Please allow up to 3 working days for your order to be processed. You will be notified when your order has been shipped. Once it has been shipped please allow up to 3 working days for the delivery of your item(s).

All orders are shipped via Hermes or Royal Mail Signed For service, as such all items should be received within 5 working days. All items will be dispatched within 2 working days when orders are made before Wednesdays 9am. If orders are received after 9am on Wednesdays, your item/s will be dispatched on Saturdays.

WHAT IS YOUR RETURN POLICY?

Due to hygiene reasons, all Odo Lashes are non-refundable and non-exchangeable. If there is an issue, please do not hesitate to get in touch.

HOW IS MY DATA HANDLED?

We value your privacy. For more information on how your data is handled please read our privacy policy.